One Transit Disruption, Two Product Directions

Imagine someone needs to adjust a trip after a service disruption. An AI-powered product could approach that moment in two different ways:

• Offer one suggested alternative, with a brief explanation.
• Show a few options side by side, making their trade-offs easy to compare.

The first aims for a simpler decision; the second gives people more room to choose. Which experience would you prototype first, and what would you want to learn from testing it? I’d be glad to exchange perspectives with people interested in transportation, product design, or practical AI applications.