Sondos Salem Al-Hawamdeh

Thoughtful & Analytic: Many “AI Agent Pipelines” Would Work Better as Explicit Workflows

It’s easy to wrap predictable business logic in multiple agents and call it “autonomous.” The harder decision is knowing where autonomy actually adds value.

Three distinctions matter:

1️⃣ Predictable decisions belong in code.
Validation, permissions, retry limits, and clear routing rules should stay explicit and testable. Asking an LLM to interpret them repeatedly can add unnecessary cost, latency, and variability.

2️⃣ A fixed toolset can still require dynamic decisions.
An agent with five tools may need to decide which to use, in what order, and when to stop. What matters is whether those decisions follow predefined rules or require interpreting new evidence.

3️⃣ Every handoff should justify its cost.
Passing large histories between agents consumes tokens and complicates debugging. Share the context each step needs, and log inputs, outputs, tool calls, and state changes.

For a support ticket:

  • An LLM interprets the customer’s message.
  • Code validates fields, enforces permissions, and applies routing rules.
  • An agent investigates further when new findings determine the next action.

Use LLMs where language understanding, contextual judgment, or adaptive planning adds measurable value. Keep predictable control flow explicit.

Before adding another agent, compare task success, reliability, latency, and cost. Complexity should earn its place through better results.